Shipping and Returns PolicyWelcome to our Shipping and Returns Policy page! We want to ensure that your shopping experience with us is as seamless and enjoyable as possible. Below, you’ll find all the details about our shipping processes and return policies. If you have any further questions, feel free to contact our customer service team.Shipping PolicyProcessing Time:
Orders are processed within 1-2 business days.
Orders placed after 3 PM EST or on weekends/holidays will be processed the next business day.
Shipping Rates & Delivery Times:
Standard Shipping: Delivery within 5-7 business days. Rates are calculated at checkout.
Express Shipping: Delivery within 2-3 business days. Additional fees apply.
International Shipping: Delivery times and rates vary by destination.
Order Tracking: Once your order is shipped, you will receive an email with tracking information to monitor your shipment’s progress.Shipping Restrictions:
We do not ship to P.O. Boxes or APO/FPO addresses.
International customers are responsible for any customs duties or taxes.
Returns PolicyWe want you to love your purchase! If you’re not completely satisfied, you can return your item(s) under the conditions outlined below.Return Eligibility:
Items must be returned within 30 days of delivery.
Products must be in their original condition, unworn, unwashed, and with all original packaging and tags intact.
Certain items, such as final sale, personalized, or hygiene-sensitive products, are non-returnable.
How to Initiate a Return:
Contact our customer service team at BFITsLocker@gmail.com or call us at +1 (469) 468-0800 to request a return authorization.
Once approved, you’ll receive instructions on how to ship your item(s) back to us.
Pack your item(s) securely and include the original packing slip or proof of purchase.
Return Shipping Costs:
Customers are responsible for return shipping fees, except in cases where the product arrived damaged or defective.
Refund Process:
Refunds will be processed to the original payment method within 5-7 business days of receiving the returned item(s).
Original shipping fees are non-refundable.
Exchanges:
We currently do not offer direct exchanges. To exchange an item, please return it for a refund and place a new order.
Damaged or Defective ItemsIf your item arrives damaged or defective, please contact us immediately at BFITsLocker@gmail.com or call us at +1 (469) 468-0800. We will arrange for a replacement or refund at no additional cost.Need Assistance?For any questions or concerns, don’t hesitate to reach out to us:
